Shipping Policy

Last updated: 8 February 2026

This Shipping Policy applies to all orders placed through https://kalilsrccars.com (“Website”).

1. Order Processing

  • Orders are processed after payment has been successfully completed
  • Processing times may vary depending on product availability
  • Orders are not processed or shipped on weekends or public holidays

Order confirmation emails are sent once your order has been placed.

2. Shipping Locations

We currently ship to:

  • United Kingdom
  • European Union (EU)

We do not ship worldwide.

3. Shipping Methods & Carriers

We use reliable third-party shipping providers to deliver your order.

  • Shipping methods and costs are displayed at checkout
  • Shipping options may vary depending on your location and order size

We do not guarantee a specific carrier unless explicitly stated at checkout.

4. Delivery Times

Delivery time estimates are provided at checkout and are estimates only.

We are not responsible for delays caused by:

  • Courier issues
  • Customs processing (for EU deliveries)
  • Weather, strikes, or other events beyond our control

5. Shipping Costs

  • Shipping costs are calculated and displayed at checkout
  • Any applicable delivery charges must be paid by the customer
  • Shipping costs are non-refundable, except where required by law

6. Customs, Duties & Taxes (EU Orders)

For deliveries outside the UK:

  • Customs duties, import taxes, and fees may apply
  • These charges are the customer’s responsibility
  • We are not responsible for delays caused by customs clearance

7. Incorrect Address or Failed Delivery

It is your responsibility to ensure the delivery address is accurate.

If an order is returned to us due to:

  • An incorrect or incomplete address
  • Failure to collect the parcel
  • Refusal of delivery

Any refund issued may have shipping and handling costs deducted.

8. Lost or Delayed Parcels

If your order appears delayed or lost:

We are not responsible for delays once the parcel has been handed over to the courier, but we will assist where possible.

9. Damaged Parcels

If your order arrives damaged:

  • Contact us as soon as possible
  • Provide clear photos of the packaging and item

Damage caused after delivery or due to improper handling is not covered.

10. Risk of Loss

Risk of loss or damage passes to you once the goods have been delivered to the address provided.

11. Contact Information

For all shipping-related questions, please contact: kalilsrccars@outlook.com